Americhem Return Policy

New Equipment

Return policy details for new equipment will be posted here shortly. Please contact us with any questions in the meantime.

Reconditioned Equipment

Reconditioned equipment may be returned within 10 calendar days of delivery with prior approval from Americhem.

Approved Returns Are Subject To

• Equipment must be returned in the same general condition in which it was received.
• A 15% restocking fee will be deducted from the refund.
• The customer is responsible for return freight or transportation costs.
• Original shipping and freight charges are non-refundable.
• Equipment that has been damaged, modified, improperly used, or repaired after delivery may not be eligible for return.
• Returns received more than 10 calendar days after delivery will not be accepted.
• Americhem will inspect all returned equipment before issuing credit or a refund.

Incorrect, Damaged, or Misrepresented Equipment

If Americhem ships the wrong equipment, the equipment arrives damaged, or the equipment is materially different from how it was represented at the time of sale, the customer should contact Americhem within 3 business days of delivery.

In these situations, the restocking fee will not apply, and Americhem will work with the customer to repair, replace, or return the equipment.

Equipment experiencing a covered mechanical or electrical issue after the return period will be handled under the Reconditioned Equipment Limited Warranty rather than the return policy.